Nandini Bhadrasenan

Ability to handle a variety of customer needs and provide solutions accordingly. Comfortable multitasking and learning different customer service management applications. Active listening skills and the ability to remain patient and calm under pressure. Strong attention to detail and time management. Ability to work independently and collaboratively Demonstrated active listening skills when responding to customer questions and complaints. Maintain strong customer relationships by responding professionally and appropriately to inquiries.

Show passion and commitment to ensure students reach their educational goals Worked on a team to create a program used company-wide that quides students through the admissions process Managed a leaming management system for counselors to track student progress, share materials and keep up-to-date schedules. Collaborated with clients to identify their individual needs and create tailored solutions to best meet their requirements Built and maintained a database of potential leads, tracking engagement and follow-ups to maximize conversion rates. Collaborated with the marketing team to align lead generation strategies with student recruitment goals.