Module 5 ยท Responding, and getting hired Lesson 13 of 15
Incident response basics
An incident is handled in a known order: prepare, detect, contain, eradicate, recover, learn. Skipping contain to go straight to the fix is how an attacker gets a second chance.
The concept
A checklist written in calm times is what keeps a 2am response ordered; the goal in the first hour is to stop the spread and preserve evidence, not to fully understand the cause.
The lesson comes at the end and changes something real - a rule, a training, a monitor. An incident review that produces no change is a story, not a response.
IR order: Prepare -> Detect -> Contain -> Eradicate -> Recover -> Learn
Suspected phished account - first hour:
1. Contain reset the password, revoke sessions, enable MFA
2. Preserve export the mailbox rules and the login log
3. Eradicate check for forwarding rules and new OAuth apps
4. Recover restore access, watch logins for a week
5. Learn add an alert for new mailbox rulesWorked example
On a suspected compromise, isolate the machine from the network first - contain - then investigate, rather than pulling the power and losing the evidence in memory.
Your practice task
Write a one-page incident checklist for a suspected phished account: who to call, what to isolate, what to preserve.
Do this before moving on. Reading a solution teaches the shape of it; typing it teaches you.
Key takeaway
A checklist written in calm times is what keeps a 2am response ordered; the goal in the first hour is to stop the spread and preserve evidence, not to fully understand the cause.
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