[24]7.ai Hiring Associates For Customer Support Executive – Chat Process

[24]7.ai global leader in intent-driven customer engagement solutions hiring fresher/experienced candidates having excellent verbal and written communication skills for the role of Customer Support Executive – For Chat Process support.

Job Position: Customer Support Executive -(Chat Process)

Qualification: Undergraduate/Graduate and Postgraduate freshers and experienced can apply

Job Location:  Hyderabad and Bengaluru

Job Description

Responding to and resolving customer queries via chat and email.

Job Responsibilities

Handling customer queries via chat and email.

Job Requirements:

  • Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university
  • BE/Btech and graduates from any stream are eligible to apply
  • Freshers and candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply
  • Master graduate candidates must have a minimum of 1-year work experience in the BPO sector
  • Good command over written and verbal English is mandatory
  • Should be cooperative with rotational shifts

Skills Required

  1. Excellent Verbal and Written Communication skills.
  2. Good logical reasoning & analytical skills.
  3. Able to interact with customers via chat or voice, should be able to answer servicing questions.

Non Voice Process Interview Rounds:

  1. HR
  2. Online Test
  3. Essay
  4. Ops Round

 

Interested candidates apply through the below link. Apply before the link expires.

APPLY HERE

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