Are you ready to step into the world of technology support and client services? Wipro Limited is hiring for an Analyst position in Bengaluru. If you have a degree in engineering and 1–3 years of experience, this could be your next career move.
About the Role
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Location: Bengaluru, Karnataka, India.
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Experience Required: 1–3 years.
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Job Title: Analyst
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Req ID: 84483.
What You’ll Be Doing
Technical Support & Issue Resolution
You’ll manage client-help requests via phone or email, document relevant details, and resolve or escalate issues as per SLA.
Documentation & Process Compliance
You will log tickets, analyze call trends, update self-help documents, and ensure compliance with service agreements.
Skills & Performance Metrics
Focus areas include productivity (cases resolved, training hours), process compliance, quality standards, and customer satisfaction.
Why This Role Is Valuable
Joining Wipro in this capacity offers a foundational experience in tech support operations, customer service, and process discipline. For professionals aiming to build a long-term career in IT operations or consulting, this role provides an excellent launchpad.
Final Thoughts
If you are energetic, communicative, technically inclined, and meet the experience criteria, this Analyst position at Wipro Bengaluru is a strong opportunity. Take this chance to grow, learn, and build your professional foundation.