The IDFC FIRST Bank is seeking motivated candidates for the role of Associate Relationship Manager – Home Loan (HL) / Loan Against Property (LAP). This role is key to managing the credit lifecycle of HL and LAP products—from sourcing to disbursement and client servicing.
Role Overview
- Experience Required: Freshers to entry-level (0–1 years) can apply.
- Location: Various locations in India (check official posting).
- Role Title: Associate Relationship Manager – HL/LAP.
Key Responsibilities
Sourcing & Acquisition
You will drive new customer acquisition for home loans and LAP products, identify leads through market outreach, and develop relationships at the household level.
Credit Lifecycle Management
Handle end-to-end credit processes—credit assessment, documentation, disbursement, and portfolio management of HL/LAP clients.
Customer Service & Portfolio Growth
Manage existing portfolios, ensure timely collections, resolve customer enquiries and complaints, and strive for customer retention through quality service.
Collaboration & Process Adherence
Work closely with internal teams (credit, documentation, operations) and ensure compliance with SLAs, process flows and internal banking guidelines.
Skills & Tips to Stand Out
- A strong communication ability and customer-centric mindset help in building trust and rapport.
- Proactive in sourcing leads and comfortable with outreach in local markets.
- Basic understanding of home loan/LAP products, documentation norms and credit evaluation is advantageous.
- Demonstrate your ability to handle multiple tasks, follow process flows and coordinate with stakeholders.
Why This Role is a Great Opportunity
This position provides an excellent launch pad into banking and credit operations. It offers hands-on experience in loans, portfolio management and customer relationship building within a dynamic environment of a rapidly growing bank.
Final Takeaway
If you’re a graduate eager to begin a career in banking and credit operations, the Associate Relationship Manager – HL/LAP role at IDFC FIRST Bank is a strong next step. With exposure to loan processes, portfolio handling and customer engagement, you’ll build a robust foundation for future growth.