CSS Corp hiring Enterprise Technical Support (Freshers) – 2020 Pass outs in Chennai Location

Job Position: Enterprise Technical Support

Qualification: Bachelor of Engineering (EEE, ECE, IT)
Marks                : Should have scored 70% in previous semesters
Shift                   :  Should be flexible to work in Night shifts

Industry: IT-Software
Employment Type: Full Time.

Technical skills

Networking  : Routing, switching, DNS, DHCP

Job Description:

  • Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
  • Troubleshoot Product, Codes and Configuration issues
  • Ensure consistent customer satisfaction
  • Document all communication with customers in the CRM
  • Interface with international customers
  • Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC

Interested candidates apply through the below link. Apply before the link expires.

APPLY HERE

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