CSS Corp hiring Enterprise Technical Support (Freshers) – 2020 Pass outs in Chennai Location
Job Position: Enterprise Technical Support
Qualification: Bachelor of Engineering (EEE, ECE, IT)
Marks : Should have scored 70% in previous semesters
Shift : Should be flexible to work in Night shifts
Employment Type: Full Time.
Networking : Routing, switching, DNS, DHCP
- Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
- Troubleshoot Product, Codes and Configuration issues
- Ensure consistent customer satisfaction
- Document all communication with customers in the CRM
- Interface with international customers
- Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Interested candidates apply through the below link. Apply before the link expires.
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