CSS Corp hiring Enterprise Technical Support (Freshers) – 2020 Pass outs in Chennai Location

Job Position: Enterprise Technical Support

Qualification: Bachelor of Engineering (EEE, ECE, IT)

Marks                : Should have scored 70% in previous semesters

Shift                   :  Should be flexible to work in Night shifts

Industry: IT-Software
Employment Type: Full Time.

Technical skills

Networking  : Routing, switching, DNS, DHCP

Job Description:

• Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
• Troubleshoot Product, Codes and Configuration issues
• Ensure consistent customer satisfaction
• Document all communication with customers in the CRM
• Interface with international customers
• Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC

Interested candidates apply through the below link. Apply before the link expires.

APPLY HERE

Join Our Telegram Channel: https://t.me/way2fresher

Not sure how to make a resume? Click HERE to effortlessly build a job-worthy resume

Freshers who are confused about choosing career path. click HERE for some tips to choose the right career.

Are you struggling to prepare an impressive resume, please click HERE to know few important tips.