DXC Technology is a provider of IT and consulting services. The company’s service portfolio includes analytics, cloud applications, cloud infrastructure, enterprise applications, data security services, IT outsourcing (ITO), and workplace and mobility solutions.
Job Designation : Helpdesk Support
Qualification : Bachelor’s Degree
Experience : Freshers / 0 – 2 years
Skill Set :
- Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Eagerness to learn and adapt to challenging technical tasks
- An advanced degree in a related field is a plus
- Relevant certifications or training a plus
Job Description :
- Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support
- Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis
- Working experience on Service Management/ Ticketing Solutions
- Working experience as Delivery Lead in similar Project
Location : Mumbai, India
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