Genpact  inviting applications he thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality for the role of Business Analyst, MIS & Reporting.

Job Designation : Business Analyst, MIS & Reporting

Qualification : BCom/MCom/MBA

Experience : Freshers / experienced

Skill Set :

1. Excellent written and verbal communication skills.
2. Sound knowledge of MS office skill (MS Excel).
3. Hands on experience in RTR and P2P along with month-end closing exposure.
4. Effective probing skills and analyzing / understanding skills.
5. Analytical skills with customer centric approach.
6. Lean and GB certified (Project management certification is also preferable).

Job Description :

1. Responsible for proper training and cross skilling of team members.
2. Ensure POT is above business acceptance level.
3. Management and development of team including work delegation and prioritization.
4. Establishing norms and standards of team performance.
5. Collaborating with all relevant stakeholders to enhance productivity, identify opportunities of process standardization and driving better analytics and insight generation.
6. The Supervisor will stay up to date with developments in the industry and will understand US Steel strategic priorities and identify scope for value generation.
7. Bowler’s matric set up and monitoring-setting up critical metric apart from CPI and KPI and its reporting on a daily/weekly/monthly basis.
8. Gemba walk: Process walkthrough periodically and highlighting improvement opportunities.
9. Problem solving report, doing RCA for corrective action preventive actions for process failures.
10. Hackathon – Ideation workshops to identify and improve processes along with QPA or quick process automation ideas.
11. Maintain Expected Service Level (ESL) against SLA metrics.
12. Present team performance during Monthly Business Review.
13. Manage to complete Month End Closing as per defined calendar independently.

Location : Kolkata, India