HCL Technologies Limited, HCLTech (formerly Hindustan Computers Pvt. Limited), is an Indian multinational information technology (IT) services and consulting company

HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.

Job Designation : Customer Support Associate

Qualification : Any Graduate

Experience : Freshers / 0 to 1 year

Salary : Up to 3 LPA

Skill Set :

1. Team oriented/team player
2. Situational/contextual awareness with the ability to understand the impacts of ones work.
3. Excellent critical and analytical thinking abilities
4. High attention to detail, and high level of professionalism
5. Proactive, self motivated, self starter, minimal supervision
6. Excellent analytical skills and strong decision-making skills committed to resolution and compliance
7. Strong organizational, time and workflow management skills

Job Description :

• As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
• You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
• You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
• You will learn and process all products offered in the logo.

Interview Dates : 31st May 2025

Interview timing : 11.00 AM – 4.00 PM

Venue : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022