J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Kick-start your software engineering career as a Software Engineer . Be part of a team that is pushing the boundaries of what’s possible.

Job Designation : Software Engineer – Quality Associate

Qualification : Bachelor’s Degree

Skill Set :

1. Expertise in quality control for software products
2. Proficient in Microsoft Office: Word, Excel, Access, Outlook, ALM, EPIC and JIRA
3. Knowledge of VBA, SharePoint, ASC, Omni, Clarity, Confluence and Tableau is a plus.
4. Core competencies: attention to detail, effective communication, decision making, critical thinking, teamwork, leadership
5. Management experience
6. Experience in multiple Lines of Business a plus
7. Excellent Leadership skills which encompass Interpersonal, Communication & Written skills

Job Description :

This management role will Manage a team of Quality Analysts, including training and coaching to goals and objectives, the team is responsible on reviewing various CFCS processes to ensure adherence to processes and procedures. Providing insights and recommendations for potential gaps and process efficiencies. Conducting regular calibration of procedures to ensure process alignment and providing regular Quality report to inform stakeholders on key findings and emerging risks to identify areas for improvements.

1. Manage quality activities of multiple LOB Programs within schedule and budget with minimal to no supervision
2. Facilitating/Participating in meetings with LOBs as Quality or Process SME
3. Serving as an escalation channel for Quality team and Business Leads
4. Reviewing all applicable documentation and to deliver Quality artifacts
5. Consolidating, reconciling and communicating Quality results to the stakeholders regularly
6. Providing concise analysis and solutions for individual findings
7. Partnering with stakeholders to prioritize QC review
8. Performing select control monitoring reviews on critical processes
9. Creating and maintaining quality review checklist
10. Assessing and revising sampling model based on business goals
11. Collaborating with business partners on effective dispute resolution/exception
12. Collaborating with stakeholders on finding solutions to control gaps with procedure changes
13. Additional adhoc projects as assigned

Location : Mumbai, Maharashtra, India