PTC software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Job Designation : Cloud Service Operations Associate Engineer

Qualification :  Bachelor’s Degree

Experience : Freshers / 0-1 years

Skill Set :

1. Good communication skills and Problem-solving skills.
2. Strong, proven diagnostic and Troubleshooting Skills.
3. Understanding of Cloud and Support stack.
4. Command line Linux Skills.
5. Java, DBMS, Apache webserver – basic understanding.
6. Awareness/Experience using a Ticketing System like Salesforce or Service Now.

Job Description :

1. Install and resolve install issues for PTC Application and its supporting 3rd Party Software (COGNOS, Solid Works, etc.).
2. Deploy and resolve issues for customer change packages (for example: Windchill Builds).
3. Deploy CPS, MOR Updates and Temp Patches. Evaluate install and deployment procedures for required changes based on version changes of PTC Application and its supporting 3rd Party Software.
4. Configure PTC Application and its supporting to 3rd Party Software according to documented PTC Cloud Standards.
5. Execute basic maintenance activities (for example: data purge, patching, security updates, etc.).
6. Execute PTC Application System Administration Tasks (following documented PTC Cloud standards)

LOCATION : Pune, Maharashtra, India