Sutherland’s mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
Sutherland looking for fresher International Voice Process Executive who want to build their careers in the customer service domain by having excellent communication and written skills.
Job Designation : International Voice Process
Salary : Up to 3.5 LPA
Qualification : Any Graduate
Experience : Freshers/ 0 – 2 years
Skill Set :
- Candidate should be excellent in verbal communication skills
- Should have good verbal communication skills
- Looking for typing speed of 35WPM 90% Accuracy
- Good to have customer handling skills
- Should have good knowledge on customer support
- Graduates & Undergraduates can also apply
- Should be flexible to work from office and night shifts
- Candidate should be in 15 kms of radius from work location
Job Description :
- Handle Inbound customer calls from international clients.
- Resolve customer complaints and concerns in a timely and professional manner. Utilize software applications and tools to manage customer interactions.
- Meet or exceed customer satisfaction and quality targets.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions.
REGISTER HERE
Walk-in Details :
- Walk-in Date: 19th May – 20th May 2025
- Walk-in Time: 9.30 AM – 5.30 PM
- Walk- in Address: Manikonda, Divyasree building, Sutherland, Gachibowli, Hyderabad.
Contact – Mahitha sharma ( 9030471996 )