Sutherland’s mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
Sutherland looking for fresher semi Voice Process Executive who want to build their careers in the customer service domain by having excellent communication and written skills.
Job Designation : semi Voice Process
Salary : Up to 3.5 LPA
Qualification : Any Graduate
Experience : Freshers/ 0 – 2 years
Skill Set :
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Customer Service Experience: Previous experience in a customer-facing role, preferably in a BPO or call center environment.
- Language Proficiency: Fluency in English, with a neutral accent and good diction.
- Technical Skills: Familiarity with CRM software and other technology tools used in a call center environment.
- Time Management: Ability to manage time effectively, prioritizing tasks and meeting productivity standards.
- Adaptability: Willingness to work in a fast-paced environment, adapting to changing priorities and customer needs.
Job Description :
- Provide exceptional customer service to international clients via phone, resolving their queries and concerns in a professional and courteous manner.
- Effectively communicate with customers, understanding their needs and providing personalized solutions.
- Troubleshoot and resolve customer complaints and issues in a timely and efficient manner.
- Develop and maintain in-depth knowledge of our products and services to provide accurate information to customers.
- Adhere to quality standards and metrics, ensuring high-quality customer interactions.
REGISTER HERE
Walk-in Details :
- Walk-in Date: 20th May – 23 May
- Walk-in Time: 10.30 AM – 3.00 PM
- Walk- in Address: Sutherland, 7th floor, Divya Sree buliding, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089
Contact – Nandini ( 7569452008 )
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