Tech Mahindra hiring  Under-Graduate/GraduateAre you looking to kickstart your career in a dynamic and fast-growing industry? We have an exciting opportunity for you to join our team as a Customer Service Associate. As a fresher, this is your chance to gain valuable experience and develop essential skills in the BPO sector. and Fresher/Experience candidates who are willing to join immediately for the position of  voice process.

Job Designation :  Voice Process

Qualification : Any Graduate

Experience : Freshers

Salary :  Up to 2.75 LPA

Skill Set :

1. Excellent verbal communication skills in English (additional languages are a plus).
2. Strong problem-solving and active listening skills.
3. Ability to work flexible shifts, including weekends and holidays.
4. A customer-centric attitude and willingness to go the extra mile.

Interview Structure –

1. Handle inbound and outbound customer calls professionally.
2. Address and resolve customer queries, issues, and concerns with empathy and accuracy.
3. Provide product/service information and support.
4. Maintain detailed records of customer interactions.
5. Work effectively in a fast-paced, rotational shift environment.

Walk-in Details :

Walk-in Date : 15th May – 24 May

Walk-in Time :  10.30 AM – 3.30 PM