Wipro is a leading global end to end IT transformation, consulting and business process services provider and a pioneer in Indian Market with decades of experience.
Wipro Hiring Fresher graduates for the role of International Voice Process
Job Designation : International Voice Process
Qualification : Graduates
Experience : Freshers / 0 – 3 years
Skill Set :
- Medium level process complexity processing or analytical skills in more complex environments
- Low level of discretion and decision making within a decision framework.
- Mostly rules-based processing but with some judgement applied
- Able to follow standard processes but understand variations from process i.e. BS Recs
- Ability to meet tight deadlines.
- Good interpersonal and customer service skills
- Excellent understanding of Insurance Industry for experienced colleagues
- Proficient in MS-Office (preferably Excel)
Job description :
- Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
- Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
- Adhere compliance and generate control reports.
- Generate statutory reporting per country requirement.
- Audit Management – Active participation in internal/external audits.
Walk-in Details :
Walk-in Date : 17th May 2025
Time : 11.00 AM – 2.00 PM
Venue : Building 2, Candor Techspace, IT/ITES, SEZ, Tikri, Sector-48, Gurgaon – 122001