Zoho Corporation is a global tech company known for its suite of online productivity tools and SaaS applications. With a strong focus on providing software solutions for businesses, Zoho has gained recognition for its user-friendly and innovative products.
Zoho Corporation hiring fresher graduates with good knowledge in SQL, APIs, scripting languages (Python,R), and large-scale deployments. for the role of Technical Support Engineer.
Job Designation : Technical Support Engineer
Qualification : Any Graduation
Experience : Freshers / Experienced
Skill Set :
- Effective English oral communication skills.
- Excellent, analytical, listening and organizational skills.
- Excellent customer service skills and great enthusiasm for helping customers.
- Must be able to prioritise and complete all job requirements.
- Must be an energetic self-starter with the ability to work both independently and within a team.
- Excellent time management skills, attention to detail and the ability to multi task.
- Ability to display positive attitude continually.
Job Description :
- Answering customer queries through phone, e-mail & chat about product features and capabilities.
- Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
- Prompt communication of customer requirements to the development team.
Location : Chennai, India
