About Me



St. Ann's High School

Attended State board exams, Telangana in 2015 and passed with 9.3 CGPA out of 10 points.


Sri Chaitanya Jr. college

Attended State Board of Intermediate education exams and scored 844/1000 marks in the stream of MPC.


Institute Of Aeronautical Engineering

Passed out in 2021 with the CGPA of 7.9 out of 10 in the stream of Electronics and Communications engineering(ECE).

Product management

Indian Institute of Management, Kozhikode

Certified product manager

Work & Experience

Associate Technical Support

October 23, 2021 - August 2, 2022
Tech Mahindra

As a Technical Support Associate, played a crucial role in assisting Verizon customers with their technical challenges. My responsibilities included: 1. Customer Assistance: Provided prompt and effective support to Verizon customers, addressing a wide range of technical problems related to hardware, software, and network connectivity. 2. Issue Resolution: Resolved technical queries, troubleshooted issues, and guided customers through solutions. My ability to diagnose problems and offer timely solutions was essential. 3. Product Knowledge: Stayed up-to-date with Verizon’s product offerings, ensuring accurate and relevant assistance. Familiarity with the company’s services allowed me to provide tailored solutions. 4. Quality Assurance: Maintained service quality by adhering to established protocols and ensuring customer satisfaction. Attention to detail contributed to positive customer experiences. 5. Effective Communication: Communicated clearly and patiently with customers, helping them navigate technical challenges. The ability to simplify complex concepts was valuable in resolving issues.

Jr. Business Analyst

August 1, 2023 - March 27, 2024
Vsoft Technologies

As a Junior Business Analyst, actively contributed to the success of banking-related projects within your previous organization. My responsibilities included: 1. Creating User Stories: Collaborated with stakeholders to create detailed user stories, capturing end-user requirements and functionalities. 2. Conducting Grooming Sessions: Facilitated grooming sessions, working closely with product owners and development teams. These sessions helped me in refining and prioritizing user stories, ensuring a well-defined product backlog. 3. Banking Domain Expertise: Leveraging my knowledge of the banking domain, translated business needs into actionable requirements. This involved understanding financial products, processes, and regulations. 4. Documentation and Reporting: Documented findings, prepared reports, and maintained up-to-date records.



Tailoring user stories
Agile methodologies
domain Knowledge
Problem solving Skills

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