kaustavbal98
Education
MBA - Finance
2022
University of Kalyani
BCom
2019
Barrackpore Rastraguru Surendranath College
Higher Secondary
2016
West Point Academy, Serampore
Secondary
2014
Don Bosco School Bandel
Work & Experience
Respresentative
May 16, 2019 - October 2, 2019
Concentrix Daksh Services India Private Limited
1. Resolved customer’s service and billing complaints by performing activities such as updating new rates on the website and adjusting bills. 2. Conducted a thorough check to ensure that appropriate changes were made to resolve customer’s problems. 3. Kept records of customer interactions, transactions, details of enquiries, complaints and comments, as well as action taken. 4. Collaborated among the team members with creative ideas for performing any activities.