MBA - Finance
Work & Experience
1. Resolved customer’s service and billing complaints by performing activities such as updating new rates on the website and adjusting bills. 2. Conducted a thorough check to ensure that appropriate changes were made to resolve customer’s problems. 3. Kept records of customer interactions, transactions, details of enquiries, complaints and comments, as well as action taken. 4. Collaborated among the team members with creative ideas for performing any activities.