Medolin Shameena
Education
Bachelor of Engineering
Bachelor's in Manufacturing Engineering from Central Institute of Petrochemicals Engineering & Technology, Chennai, with a CGPA of 7.5, obtained from 2015 to 2019.
Work & Experience
Systems Support Engineer
Worked as a Support Systems Engineer for the Internal IT Support Desk of Flipkart India. ● Provided support for all Flipkart employees on IT issues, including hardware, software, and application support ● Delivered L1 and L2 support for Flipkart’s internal Marketplace application ● Installed and configured various applications and software for employees ● Provided remote support for OS, hardware, and application issues using tools like LogMeIn and TeamViewer ● Managed the Support Queue in the ticketing tool and knowledge base usage for the team
Engineer, Technology Services
Worked as an Engineer in Technology Services for the EXTJS framework by Sencha. Providing complete support for the ExtJS framework and assisting customers with framework-related issues.
Senior Engineer, Technology Services
Working as an Senior Engineer in Technology Services for the EXTJS framework by Sencha. ● Finding and Fixing bugs in the internal ExtJS framework architecture and assisting customers with framework-related issues. ● Providing support for other sencha products like Ext Angular, Sencha Test, Sencha Architect, Sencha Themer,Rapid Extjs.
Portfolio
