P. Prasanna Kumar
Education
Batchelor of Technology
Completed graduation in Electronics And Communication(E.C.E)
Diploma
Completed diploma in Electronics And Communication(E.C.E)
Work & Experience
Sales Executive
Worked in Srija Motors -2 wheelers Honda vehicle showroom as a sales executive .Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media.Set up meetings with potential clients and listen to their wishes and concerns .Prepare and deliver appropriate presentations on products and services
Service coordinator
Worked in JAQUAR & COMPANY PVT LTD as service coordinator.Resolving customers inquires via phone calls Successfully built and maintained long-term business relationships with key clients. Maintain TAT and call handling allocated to service centre and giving to service persons. To ensure that all service calls are completed successfully within 24 hrs locally and within 48 hrs at upcountry. Discussing with clients to avoid issues. Handling inbound and outbound calls and maintaining proper records. Monitor the services being provided and stay up to date on any services being introduced or discontinued Respond to any issues that occur during the delivery of services.Taking feedback on completed calls to improve customer satisfaction.
Portfolio
