Cognizant seeking fresher graduates with excellent customer handling skills, having god content management, content review skills for the role of Process Executive – Content Review.

Job Designation : Voice Process Executive  – Content Review

Qualification : Any Graduate

Experience : Freshers

Skill Set :

  1. Sound customer handling skills.
  2. Familiar with content management, content review  and data analysis.
  3. Basic computer knowledge.
  4. Good knowledge of MS office applications.
  5. Good in Logical Thinking and Thought process.
  6. Good process knowledge and business management skills.
  7. Excellent verbal and written communication skills.
  8. Fresher’s & Immediate Joiner’s Only.
  9. Work Mode: WFO.
  10. Shift : Rotational Shift & 5 days work.
  11. Week Offs: Saturday & Sunday.

Job Description :

  1. Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
  2. Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
  3. Refer images and videos to extract activities related to that Place topic.
  4. Evaluate activities and events, and categorize them into different buckets based on instructions
  5. Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
  6. Making sure the tasks allotted are completed within the defined SLA/TAT time.
  7. Should be able to work independently and understand his/her performance metrics for improvement opportunities.

Walk in Details :

Walk – in Date : 18th April

Walk – in Time : 10.00 AM – 1.00 PM

Venue : Cognizant Technology Solutions Plot no. 24,26, Financial District, Nanakramguda Village, Manikonda, Gachibowli, Hyderabad, Telangana-500032